Dear Subscriber, Worthystream billing & customer support has been down since the end of last week due to a terrible fire incident in our office building. Most of the devices were compromised and a few of our employees were injured as well. We will address all refund, billing, trails and tech issues within 1-2 days. Team Worthystream sincerely apologizes to you for any interruption this may have cause in your viewing experience. Thanks for being with us through this tough times.